Job Responsibilities
Guest Relations:
- Communicating with clients to ensure their satisfaction and addressing inquiries.
- Providing updates and resolving client concerns.
- Building strong, lasting relationships with clients.
- Following up with the sales team to ensure smooth client interactions.
- Gathering and relaying client feedback to improve sales processes.
Administrative and Management Support:
- Assisting high management with correspondence, scheduling, and documentation.
- Assisting in maintaining organized records, files, and office supplies.
- Supporting management initiatives and assisting with meeting preparations.
- Overseeing the organization and functionality of the office, ensuring the office space is well-maintained and operational, coordinating with external vendors for office-related needs (e.g., repairs, cleaning services).
Skills:
- Strong organizational and multitasking abilities.
- Excellent communication skills in English.
- Proficiency in Microsoft Office Suite.
- Problem-solving and proactive attitude.
- Proven ability to handle administrative tasks and client communication.
Opportunities: Training and career development within the company.
