Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.
SHG operates over 81 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.
We are looking for an Events Coordinator for our F&B outlets in Tivat (Montenegro), who will ensure that each event is a success, meeting the expectations of the clients and ensuring a memorable experience. The events coordinator will drive the growth of events by managing private dining enquiries and convertingthem into revenue-generating events.
Main responsibilities
- Meet clients, attend their requests and realize site inspection of our F&B outlets
- Actively pursue new business opportunities through proactive sales activities such as networking, industry research, and partnering with concierges, agencies, and local businesses
- Build strong, lasting relationships with clients, focusing on both acquisition and retention.
- Ensure exceptional guest service and communication to meet client needs and exceed expectations
- Full ownership of in-house events, from ideation and planning through to flawless execution.
- Work closely with all internal teams, including kitchen, operations, reception, and front-of-house, to ensure smooth event execution and excellent guest service
- Prepare and present tailored proposals for private dining group bookings, and exclusive hires, ensuring all guest needs met and expectations are exceeded
- Manage event calls and email enquiries in a professional and timely manner
- Build and maintain an extensive database, keeping a detailed and accurate guest history of all relevant details for future events
- Host networking events, client lunches, and industry meetings to raise brand awareness and generate new leads
- Address guest complains promptly and professionally, ensuring satisfactory resolutions to maintain high standards of service
Qualifications
- Degree in fields related to Business Administration.
- Minimum 2- 3 years of experience in events department within the hospitality industry
- Preferably, previous experience in the Montenegrin hospitality market
- Excellent spoken and written English
- Excellent communication and people skills
Benefits
- Competitive Salary
- Discounts Across Sunset's Venues and More: Experience the Sunset lifestyle to the fullest with exclusive discounts at all our venues and beyond.
- Career Growth Opportunities: Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions.
You can learn more about our company: https://www.sunsethospitality.com/
