At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.
If you love to learn, experiment, think boldly, make decisions, and build things that matter - you’ll feel at home with us.
THE ROLE
We're looking for an
IT Assistant (eCommerce) to support our IT Specialist and help with the day-to-day execution of taking care of our e-commerce business / AI tools, and systems.
You'll help manage Shopify, maintain automations, handle access across our tools, and keep our SaaS subscriptions in check.
This is not a developer role. You don't need to code from scratch.
But you do need to be genuinely tech-savvy - someone who figures things out, builds with AI tools, and keeps everything running clean behind the scenes.
If you love:
- keeping systems organised and documented
- digging into a tool and figuring out how they work
- taking ownership of your work and seeing it through
- breaking down complex things into simple language
- using Claude, ChatGPT, and n8n to build automations, workflows, and scripts
And if you're someone who can make technical things feel simple and easy to understand, whether you're fixing a system issue or explaining it to a team member …
… you might be our person👀
🚀 What You'll Be Doing
🛒 Shopify Administration
- Manage apps end-to-end: install, configure, test, document, and audit quarterly
- Build and schedule recurring reports for marketing, finance, CS, and ops
- Own staff permissions, troubleshoot app conflicts, and liaise with vendors
⚙️ Shopify Flow Automation
- Build and maintain Flow automations: order tagging, customer segmentation, inventory alerts, fraud detection
- Apply clean conditional logic across Shopify data objects - orders, customers, products, metafields
- Document every workflow, test before going live, deactivate what's obsolete
💻 Google Apps Script & API Integrations
- Maintain and extend scripts connecting Shopify, Google Sheets, Gmail, and other tools
- Work with REST APIs - handling requests, headers, auth, and JSON parsing
- Use AI to generate and iterate on code - then read it, verify it, and own what ships
- Keep a clean script inventory: owners, triggers, and dependencies documented
🔐 Access Management
- Provision and revoke access across all platforms - clean, logged, and on time
- Maintain a central access matrix and run quarterly reviews
- Enforce least-privilege, 2FA, and secure credential sharing via NordPass
🔁 Recharge Subscription Flows
- Configure subscription products, billing cadences, and customer-facing flows
- Build retention logic: cancellation surveys, winback offers, save-the-sale sequences
- Test every customer journey end-to-end before launch
🧑💼 Onboarding & Offboarding
- Set up new hires across every platform and revoke everything fast when someone leaves
- Maintain role-based access templates so onboarding is never improvised
💸 SaaS & Software Cost Management
- Own the subscription register: every tool, cost, renewal date, and owner in one place
- Flag unused seats, price increases, and overlapping tools before Finance asks
- Negotiate with vendors, cancel trials, and cut what isn't earning its cost
🧠 What You Bring
You're probably someone who:
- Has hands-on Shopify admin and Flow experience
- Can read, debug, and maintain Google Apps Scripts
- Understands REST APIs: requests, JSON, authentication
- Has worked with Recharge or a similar subscription platform
- Knows how access management, RBAC, SSO, and 2FA work in practice
- Uses NordPass or equivalent and treats security as non-negotiable
- Is genuinely AI-literate: you prompt well, iterate fast, and know when to trust the output and when to check it
- Can use AI effectively - prompting, iterating, and critically reviewing generated code
- Documents everything
- Communicates clearly in English with vendors, HR, and internal teams
- Manages multiple moving parts
FIXED SERVICE FEE
€800- €1300 after taxes (depending on your skills, competencies, and experience).
Perks & Benefits
- Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.
- A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.
- Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.
- A budget for your home office setup so you’re comfortable working how you like and where you like.
- Strong company culture and a network of unique individuals that celebrate you.
- Full flexibility with your schedule in a fully remote setting for your control of a working day, powered by Hubstaff for transparency and fairness.
ELIGIBILITY & LOCATION REQUIREMENTS
❕This role is 100% remote
At Foxelli Group, we primarily operate in the Eastern European Time Zone (EET), which is
UTC+2 and
UTC+3. We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
- For full-time roles, we expect hires to be available during at least 5 hours of typical working hours in the EET time zone to ensure effective collaboration and communication.
Ready to lead Foxelli’s growth journey? Apply now!
