About The Spa Sales Representative Position

We are looking for a Retail Sales Representative to provide excellent customer service and meet our business's sales quotas.

Candidates with strong communication skills who can make customers feel welcome in our SPA will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our SPA satisfied, and you will contribute to the SPA's profitability with client inquiries are answered, reservations are recorded correctly, and payment procedures are completed.

Key Responsibilities

Handling customer issues
Providing information about products/services
Informing customers about sales/discounts
Communicating precisely with customers
Respond to client queries
Promote spa products and services
Record reservations and manage the appointment schedule
Conduct confirmation calls
Conduct check-in, check out, and payment procedures
Conduct retail sales procedures
Ensure the reception area is clean and presentable at all times
Manage locker keys
Manage client profiles
Prepare daily reports
Assist in the development and updating of the spa menu
Reference and abide by the spa’s Standard Operating Procedures, Policies & Forms Manuals

Requirements

Well knowledge of at least one foreign language in writing and speaking (English is preferred)
Experience as a Sales Representative
Proven record of quotas
Effective communication skills
People person nature
High school diploma or certificate in sales

Proven Business Skills

Telephone system operations
Computer literate (mid-advanced level) including booking systems and office applications
Knowledge of a foreign language is a must.

Personality Traits

Articulate verbal and written communication
Interpersonal skills
Self-motivated
Enthusiastic
Empathetic
Sales oriented
Professional presentation

Earnings (Salary + Commissions)

Commissions are depending on sale targets, location, and the spa capacity.
Salary and commissions are paid in TRL currency.

Warning

All CV applications must include the candidate's photo.
Any CV without a photo is not going to be processed.

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