ManpowerGroup is a worldwide innovative forerunner and leader in the field of employment, through the provision of services and workforce management solutions for clients and helping people in their career development with the aim of understanding the needs of the clients and candidates in the changing world of work.
On behalf of our client, Lazure Hotel & Marina team in Herceg Novi, Montenegro, Manpower Srbija is looking for a motivated candidate to fill the position: Event Manager.
1. MICE Management:
• Develop strategies and objectives for events/groups in alignment with financial guidelines.
• Create and implement plans and budgets for private and public events.
• Proactively generate ideas for new events, especially during off-peak seasons.
• Lead proactive sales, marketing, and promotional activities for events.
• Coordinate event activities with department managers, third-party partners, and suppliers.
• Represent the hotel during client operations.
• Prepare budget projections and costs for service packages.
• Provide timely instructions to managers regarding future events/groups.
• Manage room blocks, rooming lists, proforma, invoices, and conference capacities.
2. Groups Management:
• Serve as the main point of contact for groups staying at the hotel.
• Coordinate activities with department heads, third-party partners, and suppliers.
• Generate sales leads to attract new groups, particularly during off-peak seasons.
• Lead proactive and reactive sales, marketing, and promotion activities for groups.
• Follow up with groups to ensure customer satisfaction and gather feedback for service improvements.
• Communicate closely with department heads to ensure guest/group satisfaction.
• Represent the hotel at trade shows, exhibitions, and roadshows as required (local & abroad).
• Initiate special offers and other initiatives throughout the year.
• Maintain and develop relationships with key partner operators and travel agencies (local & abroad).
• Proactively seek new partners, negotiate contracts, and generate leads.
• Degree in Hospitality Management or related field.
• Minimum of 2 years of international experience as a MICE & Groups Manager or relevant Manager position at luxury Hotels & Resorts.
• Preferred pre-opening experience, but not required.
• Excellent written and verbal communication skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.