As an Affiliate Manager, you'll play a vital role in transforming the gaming industry. From building affiliate networks to managing media buying, your contributions will shape our global presence and redefine player experiences.

These are your responsibilities:

Lead, mentor, and motivate the affiliate network, setting clear performance expectations, and fostering a positive work environment.
Train team members, educate affiliates, monitor affiliate performance and results, and provide coaching and feedback to ensure optimal productivity and service quality.
Develop and implement training programs to enhance affiliates' knowledge of our products, policies, and procedures.
Find and develop new affiliates, expanding the network of promoters.
Provide support to VIP partners whenever needed.
Monitor partners' performance, results, and build good relationships with all partners.
Support partners through vertical integration (i.e., managing their social media channels in cooperation with them).

This is what we expect from you:

Ensure partner satisfaction: By providing exceptional maintenance services to our partners, you, as the Affiliate Manager/Sales Agent, must ensure partners are satisfied and continuously working with us.
Take charge of network performance: You will be accountable for the performance of the affiliate network and revenue.
Set clear performance goals, monitor KPIs such as the number of potential partners found, the number of deals closed, NGR per partner and in the markets, and partners/customers feedback, including KPIs from Marketing actions done through CRM tools, and take appropriate actions to improve team performance and efficiency.
Analyze daily reports: Ensure to analyze daily reports from the team for improvement purposes.
Drive process improvement: Identify opportunities for process improvement within the affiliate network.

This is what we require from you:

Proven experience in a similar role, preferably in the iGaming industry or a related field.
Proven experience in affiliate management or affiliate marketing.
In-depth knowledge of marketing principles and best practices.
Strong leadership skills with the ability to inspire and motivate a team.
Excellent communication and interpersonal skills, both written and verbal.
Analytical mindset with the ability to interpret data and make data-driven decisions.
Familiarity with CRM systems, ticketing platforms, and marketing tools.
Understanding of iGaming products, regulations, and industry trends.
Ability to multitask, prioritize effectively, and thrive in a fast-paced environment.
Strong problem-solving skills and the ability to handle challenging situations.
Fluency in Montenegrin and English. Other additional languages are a huge plus.
Helpful and supportive skills.

This is why you should choose us:

Fully remote
Competitive salary packages
Profit sharing
Sports/gym allowance
Free therapy session
Birthday gifts :-)
Career growth and development
Multicultural team
25 days paid vacation days
Great work-life balance and flexibility

Meet Milan – Head of Affiliates at Multiverse:

Hi, I'm Milan, the Head of Affiliates at Multiverse. I'm originally from Serbia and hold a degree in Economics. I've always been drawn to the field of sales, occasionally straying into operational roles, but I've realised that my true calling lies in sales. :) I'm an extrovert with an open mind, passionate about psychology and understanding decision-making processes. When it comes to leadership, I lean towards a transformational style. I create an environment where the team feels comfortable sharing their ideas, opinions, and suggestions.

Meet your team:

Our team comprises smart and proactive individuals from different nationalities, all with a results-oriented mindset and strong communication skills. The team collaboratively works on on-boarding new partners and developing sales and marketing strategies to achieve the best results and market penetration in Montenegro.

Application Process:

Submission of Application:

Interested candidates are required to submit their CV along with a brief statement explaining why they are applying for the role and how they believe their skills and experiences align with the position.

Psychometric Testing

Shortlisted candidates will be invited to participate in two psychometric tests. These tests are designed to assess various aspects such as cognitive abilities, personality traits, and aptitude relevant to the role.

Interview Stage:

Successful candidates from the psychometric testing stage will proceed to the interview stage. Interviews will be conducted by members of the Multiverse team, including the hiring manager and relevant stakeholders. During the interview, candidates will have the opportunity to discuss their experiences, skills, and motivations in further detail.

Final Decision:

Following the interviews, a final decision will be made regarding the candidate's suitability for the role. Successful candidates will be notified of their offer of employment, and further details regarding on-boarding and commencement will be provided.

We look forward to receiving your application and embarking on this journey together at Multiverse! :-)

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Affiliate manager for Montenegro - Remote