Vacancy Announcement

Montenegro Adventures, a destination management company and licensed tour operator based in Podgorica, is seeking applicants for the following position:

Sales Coordinator

MICE DEPARTMENT

The Sales Coordinator will be responsible for assigned group enquiries from several markets, focusing on specific business-related issues such as developing, marketing, contracting, and selling conferences, meetings, incentives, or events. In addition, the Coordinator is responsible for helping clients select and organise their ideal conference/event for different budgets and providing advice about hotels, venues, routes, visas, and many other aspects (giving information related to venues, culture, nature, sightseeing, cuisine, or logistics etc.). Therefore, communication skills and focus on clients’ needs are obligatory to help determine the exact expectations of the clients.

In addition, the agent will collect and process payments, maintain statistical and financial records on sales, meet the agreed targets for the set periods, perform market research, participate in creating the new website and other promotional tools to support the conferences and events in Montenegro, prepare and negotiate the contracts with the hotels, transportation companies, different suppliers; participate in tenders etc.

Required Qualifications:

Secondary school diploma (University degree in tourism, languages, economy, business administration or similar is preferable)

Desirable experience and skills

· Practical experience in a travel agency or sales and marketing in the hospitality industry is mandatory

· Fluency in English is obligatory; additional language knowledge is desirable (German, Russian, French, Italian, Spanish, etc.)

· Computer literate, including Microsoft Office applications

· Previous experience in MICE is a plus

· Highest standards of integrity, diligence and professionalism

· Customer services approach; excellent communication and interpersonal skills, ability to focus on clients’ needs for each enquiry

· Ability to plan, set priorities, and meet deadlines under pressure

· Well-organized, accurate and meticulous in compiling information from various sources and planning and organizing clients’ travel itineraries

· Ability to travel is a must (driving license with a clean driving record preferable)

· Ready to work unorthodox hours

To be considered for the above position, please send the following:

Cover/motivational letter of interest in English specifying the job you are applying for, as well as your motivation
Curriculum Vitae in English

The process will consist of several phases:

Shortlisting of the candidates who fulfil requirements (immediately after the deadline)
Interviewing (expected to take place in early March, depending on the number of candidates)
Recommendation and certificates checkup (for candidates that have fulfilled the requirements mentioned above only)

Please send your application by mail to jobs@montenegro-adventures.com

The deadline for submission is Wednesday, 5 March 2025.

Only candidates that meet minimum requirements will be interviewed.

Montenegro Adventures is an equal-opportunity employer.

Montenegro Adventures is a non-smoking environment.

IMPORTANT: Expatriates, as well as Montenegro nationals, are welcome to apply, but keep in mind that this is an on-site post, so you need to be based in Podgorica.

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Sales Coordinator - MICE Department