Summary

Drive seamless order processing and customer satisfaction in a high-volume, fast-paced environment by leveraging attention to detail, problem-solving, and communication skills. Support operations through routine tasks, process improvements, and effective collaboration with internal and external partners.

Job Details

Type: 3 Month Contract (approved through July)

Pay Information: $23 24/hour (W2)

Location: Eden Prairie, Hybrid

Role Overview

As an Operations Support specialist, you will work under supervision and mentorship to ensure the flawless execution of the order process, from placement to final payment. This entry-level role emphasizes routine yet critical tasks such as order planning, exception management, inventory control, and payment resolution, all aimed at delivering excellent customer service. Your efforts will enhance operational efficiency and support continuous process improvements, contributing to a positive customer experience and team success.

Day in the Life

Leverage technology to identify issues and collaborate with team members to resolve roadblocks
Manage and plan order activities, ensuring data accuracy in systems
Coordinate shipments, inventory, invoicing, and claims processing
Address exception orders through problem solving and communication with stakeholders
Maintain item-level data and vendor contact to ensure supply chain continuity

Your Qualifications

High school diploma or GED required
Ability to work a flexible schedule, including some weekends
Proficient in Microsoft Office programs (preferred)
Strong customer service and problem-solving skills
Excellent written and verbal communication abilities
Strong attention to detail in a dynamic environment

What We Believe In

Celarity believes a key part of creating happy careers is first creating inclusive connections for ALL talent through exposure and access. Celarity knows the importance of providing exposure, access, and equitable opportunities and is on a mission to connect open, qualified, and available candidates to careers in the Marketing, Creative, Digital, Operations, Human Resources, and Financial industries. Celarity is an Equal Opportunity Employer. For Celarity, it’s about the quality of relationships through ethical business practices. We have a responsibility to employees, clients, and the community. Hiring decisions are made without regard to: Race • color • creed • religion • national origin • gender • age • marital status • disability • public assistance status • veteran status • sexual orientation or any other characteristic protected by federal, state, or local laws.

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