Casa Hotels Management is seeking a highly motivated and experienced Front Office Manager to join our team at the new Wulfenia Hotel in Kolašin, Montenegro, for the upcoming winter season. As a full-service hotel management company, we specialize in every phase of hotel projects, from concept development to daily operations. The ideal candidate will ensure that guests receive a warm, professional welcome, creating a positive first impression and a seamless experience throughout their stay.

Key Responsibilities:

× Oversee daily front office operations, including check-in, check-out, and reservations.

× Lead, train, and manage the front office team, including shift scheduling.

× Handle guest complaints and ensure a high standard of service at all times.

× Collaborate closely with other departments (housekeeping, maintenance).

× Manage front office finances and prepare reports.

× Implement hotel standards and adopt new technologies.

Requirements:

× Proven experience in the hospitality industry with team management experience.

× Excellent communication and organizational skills.

× Proficiency in hotel management softwares.

× Fluency in English; knowledge of additional languages is a plus.

What We Offer:

× Accommodation, meals, and corporate uniform provided.

× A dynamic and supportive work environment.

× Residency and work permits for foreign candidates.

× Competitive salary and various benefits based on performance

× Opportunities for career advancement.

× Long-term contract potential for outstanding performers.

× Training and professional development programs.

Join our young, dynamic, and successful team, led by experienced professionals who are passionate about creating exceptional guest experiences. Be a part of a company that values your growth and potential. Sign up today by emailing us at info@casahotels.me.

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