Overview

Banyan Group is an independent, global hospitality company with purpose. The Group prides itself on its pioneering spirit, design-led experiences and commitment to responsible stewardship. Its extensive portfolio spans over 90 hotels and resorts, more than 140 spas and galleries, and 20 plus branded residences in over 20 countries. Comprising 12 global brands, including the flagship brand Banyan Tree, each distinct yet united under the experiential membership programme withBanyan. The founding ethos of “Embracing the Environment, Empowering People” is embodied through the Banyan Global Foundation and Banyan Academy. Banyan Group is committed to remaining the leading advocate of sustainable travel, with a focus on regenerative tourism and innovative programmes that elevate the guest experience.

The Role

The Human Capital Manager ensures the alignment of human capital strategies with business objectives, fosters a positive work environment, and promotes employee well-being and organizational success.

This is an exciting role for our new property, based in Mamula Island, Montenegro.

Job Description

Talent Acquisition and Retention

Attracting, recruiting, and retaining skilled employees who align with organizational goals.
In cooperation with the management team, HRM assess organizational resourcing needs, including type and skill mix, in order to ensure the organization has the appropriate resources to fulfill business requirements.
Develops and implements screening and recruiting systems to ensure qualified candidates are hired for vacancies
Ensures the effective administration of all visa processing and related activities
Maintains complete, accurate and up to date employee files General Manager HC Coordinator

Associate development

Assess organizational development needs & appropriately identify development activities that will support the growth of local resources in order to improve the overall efficiency & capability of the organization’s resources for business success
Provides training, professional development, and growth opportunities to enhance associate skills and performance
Implements procedures & practices that encourage a high performing culture to ensure the organization optimizes its human resources for business success.
Administers all employee transfers both inter-hotel and inter-company.
Leads and is responsible for the implementation of the internal talent development program.(Succession planning).

Compensation and Benefits

Develops and managing fair, competitive compensation and benefits programs to reward employees and motivate productivity
Regularly review internal and external compensation & benefits market data, including relativities, in order to ensure the organization is competitive in the market place & is able to attract & retain personnel.
Provide advice to the management team and staff members on employment conditions & employment law.
Ensure the organization is in full compliance with all local employment legislation including those relating to employee benefits, termination, etc.
Co-ordinates all administrative functions with regard to employee insurance, vacation, public holiday and sick leave.

Workplace Culture and Engagement

Builds a positive organizational culture, fostering associate engagement, and promoting inclusivity and diversity
Monitors the morale of the associates and advises Department Heads and General Manager on the status of associate satisfaction
Promotes a culture of wellbeing, leading by example and implementing internal Well-being program and initiatives using a strategic and practical approach
Ensures internal welfare practices and initiatives are in place including an official associate recognition program
Conducts associate surveys and monitors action plan implementation
Oversees the organization’s occupational health & safety policies & procedures & assisting HCD in development of local policies in order to ensure consistency & equity in the management of human capital and to encourage best practices.
Fosters clear, concise and professional communication across all levels in the organization

Performance Management

Implements systems to evaluate and improve individual and team performance.
Maintains efficient administration within the department preparing and submitting operational reports on time

Conflict Resolution and Support

Acts as a mediator and support system for resolving workplace conflicts and addressing associate concerns
Serves as counsel and adviser in handling labor related cases. 3. Serve as a liaison to ensure effective collaboration and information-sharing between associates

Compliance and Risk Management

Ensures adherence to labor laws, regulations, and organizational policies to mitigate legal and ethical risks.
Develops and maintains safety at work programs to ensure a safe and secure working environment.
Support the Corporate Social Responsibility program of the Group through the implementation of policies and activities that contribute to environment-friendly practices and community - sensitive in the property.
Contributes to risk management activities for the property.
Regularly report to Corporate HC as requested.
Prepares, monitors and controls the hotels annual Human Capital budget.
Ensures that all hotel licenses and permits are current and processes the necessary renewals.

Job Requirements

At least 5 years of HR experience, preferably in luxury hospitality
Excellent interpersonal and communication skills
Able to communicate in English and Montenegrin/Serbian is preferred, to converse with internal stakeholders and external parties.
Strong problem-solving and conflict-resolution abilities.
Experience in managing employee relations and promoting a positive organizational culture.
Experienced in HR Strategy & Organizational Development to align human capital strategies with overall business goals.
Strong leadership and management skills.
Ability to work in a fast-paced, dynamic environment.
High level of integrity and confidentiality.
Excellent organizational and time management skills.

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