Location Overview

Join our team in Aman Sveti Stefan. A country famed for its beauty, Montenegro’s most iconic destination is the tiny islet of Sveti Stefan overlooked by Villa Miločer, a graceful stone residence set on a pink sand beach. The former residence of Queen Marija Karađorđević, Villa Miločer offers several elegant suites, while the island provides accommodation in 15th-century stone cottages. Together they comprise the unequalled Aman Sveti Stefan.

The General Manager holds overall responsibility for the successful reopening and operation of Aman Sveti Stefan following several years of closure. This includes leading the relaunch of the resort, establishing operational readiness across all functions and reinstating Aman’s quality expectations from pre‑opening through to sustained performance.

Reporting to the Managing Director EMEA, the General Manager will guide the team towards operational excellence and the delivery of exceptional guest experiences, fostering a culture of engagement, clear communication and collaboration. With a strong commercial mindset, the role is accountable for driving revenues and maximizing financial performance while preserving the integrity, exclusivity and the Spirit of Aman.

Responsibilities

Responsible for the reopening of Aman Sveti Stefan, leading the resort from pre‑opening planning through relaunch, operational readiness and stabilization, while re‑establishing Aman’s brand promises, service excellence and commercial performance.
Develops an operational strategy that is aligned with the Aman Group business strategy and leads its execution. Works with team to put sustainable work processes and systems in place that support the execution of the strategy.
Keeps operations teams focused on the critical components of operations to drive guest satisfaction and the desired financial results; makes and executes key decisions to keep property moving forward towards achievement of goals.
Champions the Aman vision for exceptional service and ensures alignment amongst the property Leadership team.
Is highly visible and interfaces with guests on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Creates appropriate development plans and develops colleagues based on their individual strengths, development needs, career aspirations and abilities. Ensures the same is done for all managers in the property.
Suggests innovative marketing ideas to gain market share.
Ensures operations team has a sales strategy with challenging goals and motivates individuals to achieve these goals and maximize performance.

Requirements

Deep knowledge of hotel openings and operations within ultra-luxury hospitality, ideally in Montenegro or comparable markets.
A strong operational background in managing small to mid‑size ultra‑luxury resorts with a hands‑on leadership style and a passion and proven track record for delivering exceptional guest experiences.
A charismatic ambassador for the resort, upholding the highest standards of personal presentation and embodying Aman’s service values.
Exceptional financial acumen, with deep experience in budgeting, forecasting and P&L management.
Strong crisis management skills and the ability to lead with composure in remote environments.
Sophisticated leadership and communication skills, with the ability to engage effectively with discerning guests and ownership stakeholders.
Entrepreneurial, forward‑thinking mindset, bringing creativity and agility to complex challenges.
Bachelor’s degree in Hospitality or a relevant discipline, a Master’s degree is advantageous.
Fluency in English is mandatory; knowledge of other languages is a distinct advantage.

Benefits

At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.

Competitive salary and incentive scheme with a comprehensive benefits package.
Extensive private health insurance, life and personal accident insurance, travel insurance.
Access to the Colleague Complimentary Stay Scheme allowing you to explore our Aman and Janu properties and to enjoy discounted rates on Retail, F&B and Spa experiences.
Exclusive training and development opportunities supporting your growth with us.

If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.

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General Manager - Aman Sveti Stefan